{"id":8446,"date":"2026-11-05T21:52:37","date_gmt":"2026-11-05T20:52:37","guid":{"rendered":"https:\/\/feelslikehome.media\/?page_id=8446"},"modified":"2026-11-05T23:58:24","modified_gmt":"2026-11-05T22:58:24","slug":"ai-integration","status":"publish","type":"page","link":"https:\/\/feelslikehome.media\/nl\/ai-integration\/","title":{"rendered":"AI integration for mid-size &#038; enterprise organisations"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"8446\" class=\"elementor elementor-8446 elementor-bc-flex-widget\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-uc110501 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"uc110501\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-uc110502 elementor-widget elementor-widget-html\" 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.uc-details ul{max-width:950px;margin:18px 0 0}#flh-usecases .uc-details li{margin-bottom:10px}#flh-usecases .uc-end{background:#eaf3ef;text-align:center}#flh-usecases .uc-end h2,#flh-usecases .uc-end p{margin-left:auto;margin-right:auto}#flh-usecases .uc-end .uc-actions{justify-content:center}\n@media(max-width:1000px){#flh-usecases .uc-menu-grid{grid-template-columns:repeat(3,minmax(0,1fr))}#flh-usecases .uc-gallery figure{grid-template-columns:1fr;text-align:center}}\n@media(max-width:767px){#flh-usecases .uc-wrap{padding:0 22px}#flh-usecases .uc-hero{padding:48px 0 34px}#flh-usecases .uc-menu-grid{grid-template-columns:1fr 1fr}#flh-usecases .uc-menu a{padding:15px 12px;font-size:13px}#flh-usecases .uc-section{padding:48px 0}#flh-usecases .uc-lead{font-size:16px}#flh-usecases .uc-flow{grid-template-columns:1fr;gap:28px}#flh-usecases .uc-step{min-height:0;padding:20px}#flh-usecases .uc-step:not(:last-child):after{content:\"\u2193\";top:auto;right:auto;bottom:-26px;left:calc(50% - 8px)}#flh-usecases .uc-summary,#flh-usecases .uc-gallery{grid-template-columns:1fr;gap:18px}#flh-usecases .uc-gallery figure{grid-template-columns:140px 1fr;text-align:left;padding:18px;gap:16px}#flh-usecases .uc-gallery img{height:220px}#flh-usecases .uc-actions a{width:100%}}\n@media(max-width:420px){#flh-usecases .uc-gallery figure{grid-template-columns:1fr;text-align:center}#flh-usecases .uc-gallery img{height:240px}}\n<\/style><header class=\"uc-hero\"><div class=\"uc-wrap\"><div class=\"uc-hero-layout\"><div class=\"uc-hero-copy\"><p class=\"uc-kicker\">Practical AI \/ use-case explorer<\/p><h1>See what better workflows could make possible.<\/h1><p class=\"uc-lead\">See how AI can connect to existing work in mid-size and enterprise organisations. Lotte is our specialist clinic product example. The other four workflows are illustrative possibilities, not completed client projects or confirmed integrations.<\/p><p class=\"uc-note\">The four illustrative scenarios below are not presented as delivered client work. Their feasibility depends on your systems, data and agreed controls.<\/p><\/div><aside aria-labelledby=\"uc-hero-flow-title\" class=\"uc-hero-visual\"><p class=\"uc-hero-product\">Lotte \u00b7 clinic product<\/p><h2 id=\"uc-hero-flow-title\">One call. A clear next step.<\/h2><ol class=\"uc-hero-flow\"><li><span class=\"uc-mini-num\">01<\/span><div><strong>A patient calls<\/strong><small>An incoming call to the practice.<\/small><\/div><\/li><li><span class=\"uc-mini-num\">02<\/span><div><strong>Lotte understands<\/strong><small>The request within the agreed scope.<\/small><\/div><\/li><li><span class=\"uc-mini-num\">03<\/span><div><strong>Lotte responds<\/strong><small>An answer or a route to the team.<\/small><\/div><\/li><li><span class=\"uc-mini-num\">04<\/span><div><strong>Optional next step<\/strong><small>Booking if wanted and integrated; otherwise handoff.<\/small><\/div><\/li><\/ol><p class=\"uc-note\">Illustration of the Lotte product flow, not a live call. Booking depends on the practice and calendar integration.<\/p><a href=\"#lotte-voice\">See the full Lotte workflow<\/a><\/aside><\/div><\/div><\/header><nav aria-labelledby=\"uc-menu-title\" class=\"uc-menu\"><div class=\"uc-wrap\"><p class=\"uc-kicker\" id=\"uc-menu-title\">Choose a use case<\/p><div class=\"uc-menu-grid\"><a href=\"#lotte-voice\"><span class=\"uc-num\">01<\/span><span>Lotte AI voice agent<\/span><small>Existing product<\/small><\/a><a href=\"#internal-knowledge\"><span class=\"uc-num\">02<\/span><span>Internal knowledge<\/span><small>Illustrative possibility<\/small><\/a><a href=\"#document-processing\"><span class=\"uc-num\">03<\/span><span>Document processing<\/span><small>Illustrative possibility<\/small><\/a><a href=\"#customer-support\"><span class=\"uc-num\">04<\/span><span>Customer support<\/span><small>Illustrative possibility<\/small><\/a><a href=\"#system-integration\"><span class=\"uc-num\">05<\/span><span>Workflow &amp; system integration<\/span><small>Illustrative possibility<\/small><\/a><\/div><\/div><\/nav><section class=\"uc-section\" id=\"lotte-voice\"><div class=\"uc-wrap\"><span class=\"uc-badge\">Existing product<\/span><h2>01 \/ Lotte: from incoming call to a clear next step.<\/h2><p class=\"uc-problem\">The problem: a practice team cannot always pick up while helping a patient. Lotte is the AI voice agent we implement for clinics to handle incoming calls in Flemish within an agreed workflow.<\/p><ol class=\"uc-flow\"><li class=\"uc-step\"><span aria-hidden=\"true\">01<\/span><strong>Incoming call<\/strong><small>A caller contacts the practice.<\/small><\/li><li class=\"uc-step\"><span aria-hidden=\"true\">02<\/span><strong>Understand the request<\/strong><small>Identify the question or appointment need within the agreed practice workflow.<\/small><\/li><li class=\"uc-step\"><span aria-hidden=\"true\">03<\/span><strong>Respond within scope<\/strong><small>Give the agreed information or ask for clarification.<\/small><\/li><li class=\"uc-step\"><span aria-hidden=\"true\">04<\/span><strong>Book or hand over<\/strong><small>Optional booking when enabled and supported by the calendar integration; otherwise follow the agreed route to the team.<\/small><\/li><\/ol><p class=\"uc-note\">Example product workflow. The agreed configuration varies by practice.<\/p><div class=\"uc-summary\"><div><h3>Practical outcome<\/h3><p>A defined first point of contact for callers, with a clear next step for the practice.<\/p><\/div><div><h3>Controls to agree<\/h3><p>Agree allowed topics, information handling and human handover. Booking is only for practices that want it and have a suitable integration. Clinical judgement stays with the practice.<\/p><\/div><\/div><div class=\"uc-gallery\"><figure><a class=\"uc-image-link\" href=\"https:\/\/feelslikehome.media\/wp-content\/uploads\/lotte-live-voice-product.webp\" rel=\"noopener noreferrer\" target=\"_blank\"><img decoding=\"async\" alt=\"Lotte voice reception \u2014 actual product screenshot\" loading=\"lazy\" src=\"https:\/\/feelslikehome.media\/wp-content\/uploads\/lotte-live-voice-product.webp\"\/><span class=\"uc-image-open\">Open full-size image (new tab) \u2197<\/span><\/a><figcaption><strong>Lotte voice reception<\/strong>An actual screenshot from our Lotte product page, showing the Flemish interface. This is not a client call log.<\/figcaption><\/figure><figure><a class=\"uc-image-link\" href=\"https:\/\/feelslikehome.media\/wp-content\/uploads\/lotte-appointment-workflow-product.webp\" rel=\"noopener noreferrer\" target=\"_blank\"><img decoding=\"async\" alt=\"Optional appointment workflow \u2014 actual product screenshot\" loading=\"lazy\" src=\"https:\/\/feelslikehome.media\/wp-content\/uploads\/lotte-appointment-workflow-product.webp\"\/><span class=\"uc-image-open\">Open full-size image (new tab) \u2197<\/span><\/a><figcaption><strong>Optional appointment workflow<\/strong>An actual product-page screenshot. The booking scope is agreed with each practice and depends on the available calendar integration.<\/figcaption><\/figure><\/div><div class=\"uc-actions\"><a class=\"uc-button\" href=\"\/contact\/#message\">Discuss Lotte for your practice<\/a><a class=\"uc-button uc-secondary\" href=\"\/demo-lotte\/\">Explore the existing Lotte demo<\/a><a class=\"uc-button uc-secondary\" href=\"\/lotte-ai\/\">Explore the Lotte product<\/a><\/div><\/div><\/section><section class=\"uc-section uc-tint\" id=\"internal-knowledge\"><div class=\"uc-wrap\"><span class=\"uc-badge uc-illustrative\">Illustrative possibility<\/span><h2>02 \/ Internal knowledge: from scattered documents to an answer with sources.<\/h2><p class=\"uc-problem\">The problem: useful company knowledge is spread across documents, and people spend time finding the right version or asking the same colleagues.<\/p><ol class=\"uc-flow\"><li class=\"uc-step\"><span aria-hidden=\"true\">01<\/span><strong>Approved documents<\/strong><small>Choose the sources that may be used and keep ownership clear.<\/small><\/li><li class=\"uc-step\"><span aria-hidden=\"true\">02<\/span><strong>Permission-aware search<\/strong><small>Search only within the material the person is authorised to access.<\/small><\/li><li class=\"uc-step\"><span aria-hidden=\"true\">03<\/span><strong>Answer with sources<\/strong><small>Prepare an answer linked to the relevant source material.<\/small><\/li><li class=\"uc-step\"><span aria-hidden=\"true\">04<\/span><strong>Human verification<\/strong><small>Check important answers and return to the source when needed.<\/small><\/li><\/ol><p class=\"uc-note\">Illustrative diagram only. This is not a live system, a completed client project or a confirmed integration.<\/p><div class=\"uc-summary\"><div><h3>Potential practical outcome<\/h3><p>Potentially less searching and easier access to useful internal knowledge. The pilot should test relevance, source coverage and reliability.<\/p><\/div><div><h3>Controls to agree<\/h3><p>Define source access, user roles, retention and logging. A source citation is not a guarantee that the answer is correct; people verify important decisions.<\/p><\/div><\/div><div class=\"uc-actions\"><a class=\"uc-button\" href=\"\/contact\/#message\">Explore an internal knowledge assistant<\/a><\/div><\/div><\/section><section class=\"uc-section\" id=\"document-processing\"><div class=\"uc-wrap\"><span class=\"uc-badge uc-illustrative\">Illustrative possibility<\/span><h2>03 \/ Documents: from incoming information to an approved system update.<\/h2><p class=\"uc-problem\">The problem: documents arrive in different formats and people repeatedly copy information into business systems.<\/p><ol class=\"uc-flow\"><li class=\"uc-step\"><span aria-hidden=\"true\">01<\/span><strong>Incoming document<\/strong><small>Receive an agreed document type through an approved channel.<\/small><\/li><li class=\"uc-step\"><span aria-hidden=\"true\">02<\/span><strong>Extract and check<\/strong><small>Extract candidate fields and flag missing or uncertain information.<\/small><\/li><li class=\"uc-step\"><span aria-hidden=\"true\">03<\/span><strong>Human approval<\/strong><small>A person reviews the proposed information before it is used.<\/small><\/li><li class=\"uc-step\"><span aria-hidden=\"true\">04<\/span><strong>Existing system<\/strong><small>Pass the approved information to a permitted system connection.<\/small><\/li><\/ol><p class=\"uc-note\">Illustrative diagram only. This is not a live system, a completed client project or a confirmed integration.<\/p><div class=\"uc-summary\"><div><h3>Potential practical outcome<\/h3><p>Potentially less retyping and a clearer route from document to usable information. Accuracy and exception handling must be tested.<\/p><\/div><div><h3>Controls to agree<\/h3><p>Keep validation rules, reviewer responsibility and audit trails explicit. No autonomous financial posting or other sensitive action is assumed.<\/p><\/div><\/div><div class=\"uc-actions\"><a class=\"uc-button\" href=\"\/contact\/#message\">Discuss a document-processing pilot<\/a><\/div><\/div><\/section><section class=\"uc-section uc-tint\" id=\"customer-support\"><div class=\"uc-wrap\"><span class=\"uc-badge uc-illustrative\">Illustrative possibility<\/span><h2>04 \/ Customer support: from a question to an answer or the right person.<\/h2><p class=\"uc-problem\">The problem: teams repeatedly answer routine questions, while complex or sensitive cases need personal attention.<\/p><ol class=\"uc-flow\"><li class=\"uc-step\"><span aria-hidden=\"true\">01<\/span><strong>Customer question<\/strong><small>Receive a question through the channel chosen for the pilot.<\/small><\/li><li class=\"uc-step\"><span aria-hidden=\"true\">02<\/span><strong>Approved knowledge<\/strong><small>Find relevant information within the permitted support sources.<\/small><\/li><li class=\"uc-step\"><span aria-hidden=\"true\">03<\/span><strong>Proposed answer<\/strong><small>Prepare an answer within the allowed topics and confidence rules.<\/small><\/li><li class=\"uc-step\"><span aria-hidden=\"true\">04<\/span><strong>Answer or escalate<\/strong><small>Respond within the agreed scope or hand the case to a person.<\/small><\/li><\/ol><p class=\"uc-note\">Illustrative diagram only. This is not a live system, a completed client project or a confirmed integration.<\/p><div class=\"uc-summary\"><div><h3>Potential practical outcome<\/h3><p>Potentially more consistent handling of routine questions, with people keeping ownership of complex situations. Availability and escalation are scoped, not assumed.<\/p><\/div><div><h3>Controls to agree<\/h3><p>Agree allowed topics, privacy boundaries, escalation triggers and who owns the response. Unsupported answers should not be presented as facts.<\/p><\/div><\/div><div class=\"uc-actions\"><a class=\"uc-button\" href=\"\/contact\/#message\">Explore a support-assistant use case<\/a><\/div><\/div><\/section><section class=\"uc-section\" id=\"system-integration\"><div class=\"uc-wrap\"><span class=\"uc-badge uc-illustrative\">Illustrative possibility<\/span><h2>05 \/ Workflow integration: from a business trigger to a controlled next step.<\/h2><p class=\"uc-problem\">The problem: information moves between systems through manual checks, repeated summaries and follow-up tasks.<\/p><ol class=\"uc-flow\"><li class=\"uc-step\"><span aria-hidden=\"true\">01<\/span><strong>Business trigger<\/strong><small>An agreed event starts the workflow, such as a new request.<\/small><\/li><li class=\"uc-step\"><span aria-hidden=\"true\">02<\/span><strong>AI step<\/strong><small>Classify, summarise or prepare a proposed next action.<\/small><\/li><li class=\"uc-step\"><span aria-hidden=\"true\">03<\/span><strong>Approval gate<\/strong><small>A person approves sensitive or consequential actions.<\/small><\/li><li class=\"uc-step\"><span aria-hidden=\"true\">04<\/span><strong>CRM or ERP<\/strong><small>Send the approved result through an available, authorised interface.<\/small><\/li><\/ol><p class=\"uc-note\">Illustrative diagram only. This is not a live system, a completed client project or a confirmed integration.<\/p><div class=\"uc-summary\"><div><h3>Potential practical outcome<\/h3><p>Potentially fewer manual handovers and a clearer flow between systems. The actual integration depends on API access, permissions and the business process.<\/p><\/div><div><h3>Controls to agree<\/h3><p>Define the trigger, permitted actions, approval rules, failure handling and rollback. No particular CRM, ERP or connector is claimed to be supported or already deployed.<\/p><\/div><\/div><div class=\"uc-actions\"><a class=\"uc-button\" href=\"\/contact\/#message\">Map a workflow in your organisation<\/a><\/div><\/div><\/section><section class=\"uc-section uc-tint\" id=\"implementation\"><div class=\"uc-wrap\"><p class=\"uc-kicker\">From a diagram to a working solution<\/p><h2>What implementation includes.<\/h2><p>A visual flow is a starting point, not an implementation promise. We first assess the use case, then define a pilot, integrations, ownership and how the solution will be operated.<\/p><details class=\"uc-details\"><summary>Technical services and adoption<\/summary><ul><li>AI strategy and readiness: objectives, systems, data quality and agreed success criteria.<\/li><li>Agents, automation and integration: approved interfaces, permissions and exception handling.<\/li><li>Change management and training: practical working agreements, team adoption and human handover.<\/li><li>Managed support: monitoring, maintenance, escalation and a support model agreed for the solution.<\/li><\/ul><\/details><details class=\"uc-details\"><summary>Security, data and governance<\/summary><ul><li>Build with NIS2, GDPR and relevant EU AI Act requirements in mind. Applicability and obligations are reviewed with your responsible teams; this is not a certification or a blanket compliance guarantee.<\/li><li>Agree identity, access roles, audit trails, retention, human approvals and incident ownership.<\/li><li>EU data residency can be a scoped requirement. Hosting, model providers, subprocessors, retention and cross-border transfers must be checked across the chosen stack before deployment.<\/li><\/ul><\/details><details class=\"uc-details\"><summary>A phased route to operation<\/summary><ul><li>Assess: map the problem, data, systems, risks and responsible people.<\/li><li>Pilot: test a bounded use case with agreed evaluation and human review.<\/li><li>Scale and operate: proceed only on evidence, with controlled rollout, training and an agreed support model.<\/li><\/ul><\/details><\/div><\/section><section class=\"uc-section\" id=\"usecase-faq\"><div class=\"uc-wrap\"><h2>Practical questions, clear answers.<\/h2><details class=\"uc-details\"><summary>Are all these completed client projects?<\/summary><p>No. Lotte is an existing product that we implement for clinics. The other four scenarios are explicitly illustrative possibilities, not delivered client projects, client endorsements or confirmed integrations.<\/p><\/details><details class=\"uc-details\"><summary>Can Lotte book appointments?<\/summary><p>Appointment booking can be included for clinics that want it, where the agreed workflow and available calendar integration support it. The setup and human handover are agreed with each practice.<\/p><\/details><details class=\"uc-details\"><summary>Can these ideas connect to our existing systems?<\/summary><p>That must be assessed. We review the use case, available APIs, permissions and system constraints before proposing a specific integration. The diagrams do not claim support for a particular vendor or product.<\/p><\/details><details class=\"uc-details\"><summary>Will our data automatically stay in the EU?<\/summary><p>No automatic assumption is made. EU residency can be a project requirement, but hosting, model providers, subprocessors and transfers must be verified across the chosen stack before deployment.<\/p><\/details><details class=\"uc-details\"><summary>How do you keep people in control?<\/summary><p>We agree allowed actions, data boundaries, approval points and escalation routes for each use case. Sensitive decisions remain subject to the human oversight and responsibilities defined for the project.<\/p><\/details><details class=\"uc-details\"><summary>Where do we start?<\/summary><p>Choose the use case closest to your challenge and contact us. We will discuss your systems, data, risks and a sensible pilot scope before any wider implementation.<\/p><\/details><\/div><\/section><div id=\"flh-ai\"><style>#flh-ai{--ink:#142c32;--teal:#117a7a;--paper:#f7f9f8;--line:#dbe5e2;color:var(--ink);font-family:Montserrat,Arial,sans-serif;font-size:16px;line-height:1.75;background:#fff;width:100%;overflow:hidden}#flh-ai *{box-sizing:border-box}#flh-ai .ai-wrap{max-width:1180px;margin:auto;padding:0 32px}#flh-ai .ai-section{padding:90px 0}#flh-ai .ai-hero{padding:95px 0 80px;background:radial-gradient(ellipse at 95% 5%,#d7efea 0,transparent 53%),#f7f9f8;border-bottom:1px solid var(--line)}#flh-ai h1,#flh-ai h2,#flh-ai h3{color:inherit;font-family:Oswald,Arial,sans-serif;font-weight:500;letter-spacing:-.025em;line-height:1.12;margin:0 0 24px}#flh-ai h1{font-size:clamp(44px,5.7vw,76px);max-width:920px}#flh-ai h2{font-size:clamp(32px,4vw,48px);max-width:850px}#flh-ai h3{font-size:26px;line-height:1.25;margin-bottom:16px}#flh-ai p{margin:0 0 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.ai-client-logo{display:flex;align-items:center;justify-content:center;min-width:120px;min-height:76px;padding:12px 20px}#flh-ai .ai-client-logo img{display:block;height:52px;width:auto;max-width:190px;object-fit:contain}@media(max-width:480px){#flh-ai .ai-client-logo{min-width:100px;min-height:66px;padding:10px}#flh-ai .ai-client-logo img{height:44px;max-width:160px}}<\/style><style data-flh-carousel-style=\"round10\">\/* Round 10: one canonical logo strip; static, accessible fallback enhanced on viewport entry. *\/\n#flh-ai .ai-partners{background:#fff;color:#142c32;padding:30px 0 26px;border:0;text-align:left}\n#flh-ai .ai-partners .ai-wrap{position:relative}\n#flh-ai .ai-carousel{margin:0;--logo-gap:64px;--logo-width:176px;--logo-duration:100s}\n#flh-ai .ai-logo-heading{display:flex;align-items:center;gap:20px;margin:0 0 14px}\n#flh-ai .ai-logo-heading .ai-kicker{color:#52676c;margin:0!important;font-size:11px;letter-spacing:.15em;text-align:left}\n#flh-ai 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img{filter:brightness(0);opacity:.82}\n#flh-ai .ai-carousel-client:hover .ai-carousel-logo:not(.is-white) img{filter:grayscale(0);opacity:1}\n#flh-ai [data-client=\"sncb\"] img{height:44px}\n#flh-ai [data-client=\"ypto\"] img{height:48px}\n#flh-ai [data-client=\"gery-dams\"] img{height:42px;max-width:176px}\n#flh-ai [data-client=\"ambiuz\"] img{height:42px;max-width:176px}\n#flh-ai [data-client=\"temple\"] img{height:44px;max-width:176px}\n#flh-ai [data-client=\"nio-nails\"] img{height:46px;max-width:176px}\n#flh-ai [data-client=\"kenn-colt\"] img{height:56px;max-width:80px}\n#flh-ai .ai-partners .ai-muted{color:#64787b;margin:0;max-width:880px;font-size:12px;line-height:1.7}\n#flh-ai .ai-carousel.is-motion-enabled .ai-logo-window{overflow:hidden;padding-bottom:0;mask-image:linear-gradient(to right,transparent,#000 20px,#000 calc(100% - 20px),transparent);-webkit-mask-image:linear-gradient(to right,transparent,#000 20px,#000 calc(100% - 20px),transparent)}\n#flh-ai .ai-carousel.is-motion-enabled .ai-logo-group.is-copy{display:flex}\n#flh-ai .ai-carousel.is-motion-enabled .ai-logo-track{animation:flh-client-loop-v10 var(--logo-duration) linear infinite;animation-play-state:paused;will-change:transform}\n#flh-ai .ai-carousel.is-motion-enabled.is-in-view .ai-logo-track{animation-play-state:running}\n#flh-ai .ai-partners:hover .ai-logo-track,#flh-ai .ai-partners:focus-within .ai-logo-track{animation-play-state:paused!important}\n@keyframes flh-client-loop-v10{from{transform:translateX(0)}to{transform:translateX(-50%)}}\n@media(max-width:640px){#flh-ai .ai-partners{padding:24px 0 22px}#flh-ai .ai-carousel{--logo-width:148px;--logo-gap:36px;--logo-duration:90s}#flh-ai .ai-carousel-logo{height:62px}#flh-ai .ai-carousel-logo img{max-width:140px}#flh-ai .ai-carousel.is-motion-enabled .ai-logo-window{mask-image:linear-gradient(to right,transparent,#000 12px,#000 calc(100% - 12px),transparent);-webkit-mask-image:linear-gradient(to right,transparent,#000 12px,#000 calc(100% - 12px),transparent)}}\n@media(prefers-reduced-motion:reduce){#flh-ai .ai-carousel .ai-logo-track{animation:none!important;transform:translateX(0)!important;will-change:auto}#flh-ai .ai-carousel .ai-logo-window{overflow-x:auto!important;mask-image:none!important;-webkit-mask-image:none!important;scrollbar-width:thin;padding-bottom:8px}#flh-ai .ai-logo-group.is-copy{display:none!important}#flh-ai .ai-carousel-logo img{transition:none}}\n<\/style><section class=\"ai-partners\"><div class=\"ai-wrap\"><div class=\"ai-carousel\" data-client-count=\"8\" data-design=\"minimal-viewport-v10\" data-flh-carousel=\"viewport\"><div class=\"ai-logo-heading\"><p class=\"ai-kicker\" id=\"ai-partner-intro\">We work with<\/p><\/div><div aria-labelledby=\"ai-partner-intro\" class=\"ai-logo-window\" role=\"region\" tabindex=\"0\"><div class=\"ai-logo-track\"><div aria-labelledby=\"ai-partner-intro\" class=\"ai-logo-group\" role=\"list\"><figure class=\"ai-carousel-client\" data-client=\"gridd\" role=\"listitem\"><div class=\"ai-carousel-logo\"><img alt=\"GRIDD logo\" decoding=\"async\" loading=\"eager\" src=\"https:\/\/feelslikehome.media\/wp-content\/uploads\/gridd-client-logo.png\"\/><\/div><\/figure><figure class=\"ai-carousel-client\" data-client=\"gery-dams\" role=\"listitem\"><div class=\"ai-carousel-logo\"><img alt=\"Gery Dams logo\" decoding=\"async\" loading=\"eager\" src=\"https:\/\/feelslikehome.media\/wp-content\/uploads\/gery-dams-client-logo.png\"\/><\/div><\/figure><figure class=\"ai-carousel-client\" data-client=\"ambiuz\" role=\"listitem\"><div class=\"ai-carousel-logo\"><img alt=\"Ambiuz logo\" decoding=\"async\" loading=\"eager\" src=\"https:\/\/feelslikehome.media\/wp-content\/uploads\/ambiuz-client-logo.png\"\/><\/div><\/figure><figure class=\"ai-carousel-client\" data-client=\"sncb\" role=\"listitem\"><div class=\"ai-carousel-logo is-white\"><img alt=\"SNCB NMBS logo\" decoding=\"async\" loading=\"eager\" src=\"https:\/\/feelslikehome.media\/wp-content\/uploads\/sncb-nmbs-logo-white.png\"\/><\/div><\/figure><figure class=\"ai-carousel-client\" data-client=\"temple\" role=\"listitem\"><div class=\"ai-carousel-logo\"><img alt=\"TEMPLE logo\" decoding=\"async\" loading=\"eager\" src=\"https:\/\/feelslikehome.media\/wp-content\/uploads\/temple-client-logo.png\"\/><\/div><\/figure><figure class=\"ai-carousel-client\" data-client=\"ypto\" role=\"listitem\"><div class=\"ai-carousel-logo is-white\"><img alt=\"Ypto logo\" decoding=\"async\" loading=\"eager\" src=\"https:\/\/feelslikehome.media\/wp-content\/uploads\/ypto-logo-white.png\"\/><\/div><\/figure><figure class=\"ai-carousel-client\" data-client=\"nio-nails\" role=\"listitem\"><div class=\"ai-carousel-logo\"><img alt=\"NIO Nails &amp; Store logo\" decoding=\"async\" loading=\"eager\" src=\"https:\/\/feelslikehome.media\/wp-content\/uploads\/nio-nails-client-logo.png\"\/><\/div><\/figure><figure class=\"ai-carousel-client\" data-client=\"kenn-colt\" role=\"listitem\"><div class=\"ai-carousel-logo\"><img alt=\"Kenn Colt logo\" decoding=\"async\" loading=\"eager\" src=\"https:\/\/feelslikehome.media\/wp-content\/uploads\/kenn-colt-client-logo.png\"\/><\/div><\/figure><\/div><div aria-hidden=\"true\" class=\"ai-logo-group is-copy\"><figure class=\"ai-carousel-client\" data-client=\"gridd\"><div class=\"ai-carousel-logo\"><img alt=\"\" decoding=\"async\" loading=\"eager\" src=\"https:\/\/feelslikehome.media\/wp-content\/uploads\/gridd-client-logo.png\"\/><\/div><\/figure><figure class=\"ai-carousel-client\" data-client=\"gery-dams\"><div class=\"ai-carousel-logo\"><img alt=\"\" decoding=\"async\" loading=\"eager\" src=\"https:\/\/feelslikehome.media\/wp-content\/uploads\/gery-dams-client-logo.png\"\/><\/div><\/figure><figure class=\"ai-carousel-client\" data-client=\"ambiuz\"><div class=\"ai-carousel-logo\"><img alt=\"\" decoding=\"async\" loading=\"eager\" src=\"https:\/\/feelslikehome.media\/wp-content\/uploads\/ambiuz-client-logo.png\"\/><\/div><\/figure><figure class=\"ai-carousel-client\" data-client=\"sncb\"><div class=\"ai-carousel-logo is-white\"><img alt=\"\" decoding=\"async\" loading=\"eager\" src=\"https:\/\/feelslikehome.media\/wp-content\/uploads\/sncb-nmbs-logo-white.png\"\/><\/div><\/figure><figure class=\"ai-carousel-client\" data-client=\"temple\"><div class=\"ai-carousel-logo\"><img alt=\"\" decoding=\"async\" loading=\"eager\" src=\"https:\/\/feelslikehome.media\/wp-content\/uploads\/temple-client-logo.png\"\/><\/div><\/figure><figure class=\"ai-carousel-client\" data-client=\"ypto\"><div class=\"ai-carousel-logo is-white\"><img alt=\"\" decoding=\"async\" loading=\"eager\" src=\"https:\/\/feelslikehome.media\/wp-content\/uploads\/ypto-logo-white.png\"\/><\/div><\/figure><figure class=\"ai-carousel-client\" data-client=\"nio-nails\"><div class=\"ai-carousel-logo\"><img alt=\"\" decoding=\"async\" loading=\"eager\" src=\"https:\/\/feelslikehome.media\/wp-content\/uploads\/nio-nails-client-logo.png\"\/><\/div><\/figure><figure class=\"ai-carousel-client\" data-client=\"kenn-colt\"><div class=\"ai-carousel-logo\"><img alt=\"\" decoding=\"async\" loading=\"eager\" src=\"https:\/\/feelslikehome.media\/wp-content\/uploads\/kenn-colt-client-logo.png\"\/><\/div><\/figure><\/div><\/div><\/div><\/div><p class=\"ai-muted\">A selection of organisations and brands we have worked with across AI, digital and creative projects.<\/p><\/div><\/section><script data-flh-carousel-init=\"round10\" data-no-defer=\"1\" data-no-optimize=\"1\">(function () {\n  'use strict';\n  document.querySelectorAll('.ai-carousel[data-flh-carousel=\"viewport\"]').forEach(function (carousel) {\n    if (carousel.dataset.flhReady === '1') return;\n    var viewport = carousel.querySelector('.ai-logo-window');\n    if (!viewport) return;\n    carousel.dataset.flhReady = '1';\n    var reduced = window.matchMedia ? 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}, 30000);\n  }\n}());\n<\/script><\/main>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Practical AI \/ use-case explorer See what better workflows could make possible. See how AI can connect to existing work in mid-size and enterprise organisations. Lotte is our specialist clinic product example. The other four workflows are illustrative possibilities, not completed client projects or confirmed integrations. The four illustrative scenarios below are not presented as delivered client work. Their feasibility depends on your systems, data and agreed controls. Lotte \u00b7 clinic product One call. A clear next step. 01 A patient callsAn incoming call to the practice. 02 Lotte understandsThe request within the agreed scope. 03 Lotte respondsAn answer or a route to the team. 04 Optional next stepBooking if wanted and integrated; otherwise handoff. Illustration of the Lotte product flow, not a live call. Booking depends on the practice and calendar integration. See the full Lotte workflow Choose a use case 01Lotte AI voice agentExisting product02Internal knowledgeIllustrative possibility03Document processingIllustrative possibility04Customer supportIllustrative possibility05Workflow &amp; system integrationIllustrative possibility Existing product 01 \/ Lotte: from incoming call to a clear next step. The problem: a practice team cannot always pick up while helping a patient. Lotte is the AI voice agent we implement for clinics to handle incoming calls in Flemish within an agreed workflow. 01Incoming callA caller contacts the practice. 02Understand the requestIdentify the question or appointment need within the agreed practice workflow. 03Respond within scopeGive the agreed information or ask for clarification. 04Book or hand overOptional booking when enabled and supported by the calendar integration; otherwise follow the agreed route to the team. Example product workflow. The agreed configuration varies by practice. Practical outcome A defined first point of contact for callers, with a clear next step for the practice. Controls to agree Agree allowed topics, information handling and human handover. Booking is only for practices that want it and have a suitable integration. Clinical judgement stays with the practice. Open full-size image (new tab) \u2197Lotte voice receptionAn actual screenshot from our Lotte product page, showing the Flemish interface. This is not a client call log. Open full-size image (new tab) \u2197Optional appointment workflowAn actual product-page screenshot. The booking scope is agreed with each practice and depends on the available calendar integration. Discuss Lotte for your practiceExplore the existing Lotte demoExplore the Lotte product Illustrative possibility 02 \/ Internal knowledge: from scattered documents to an answer with sources. The problem: useful company knowledge is spread across documents, and people spend time finding the right version or asking the same colleagues. 01Approved documentsChoose the sources that may be used and keep ownership clear. 02Permission-aware searchSearch only within the material the person is authorised to access. 03Answer with sourcesPrepare an answer linked to the relevant source material. 04Human verificationCheck important answers and return to the source when needed. Illustrative diagram only. This is not a live system, a completed client project or a confirmed integration. Potential practical outcome Potentially less searching and easier access to useful internal knowledge. The pilot should test relevance, source coverage and reliability. Controls to agree Define source access, user roles, retention and logging. A source citation is not a guarantee that the answer is correct; people verify important decisions. Explore an internal knowledge assistant Illustrative possibility 03 \/ Documents: from incoming information to an approved system update. The problem: documents arrive in different formats and people repeatedly copy information into business systems. 01Incoming documentReceive an agreed document type through an approved channel. 02Extract and checkExtract candidate fields and flag missing or uncertain information. 03Human approvalA person reviews the proposed information before it is used. 04Existing systemPass the approved information to a permitted system connection. Illustrative diagram only. This is not a live system, a completed client project or a confirmed integration. Potential practical outcome Potentially less retyping and a clearer route from document to usable information. Accuracy and exception handling must be tested. Controls to agree Keep validation rules, reviewer responsibility and audit trails explicit. No autonomous financial posting or other sensitive action is assumed. Discuss a document-processing pilot Illustrative possibility 04 \/ Customer support: from a question to an answer or the right person. The problem: teams repeatedly answer routine questions, while complex or sensitive cases need personal attention. 01Customer questionReceive a question through the channel chosen for the pilot. 02Approved knowledgeFind relevant information within the permitted support sources. 03Proposed answerPrepare an answer within the allowed topics and confidence rules. 04Answer or escalateRespond within the agreed scope or hand the case to a person. Illustrative diagram only. This is not a live system, a completed client project or a confirmed integration. Potential practical outcome Potentially more consistent handling of routine questions, with people keeping ownership of complex situations. Availability and escalation are scoped, not assumed. Controls to agree Agree allowed topics, privacy boundaries, escalation triggers and who owns the response. Unsupported answers should not be presented as facts. Explore a support-assistant use case Illustrative possibility 05 \/ Workflow integration: from a business trigger to a controlled next step. The problem: information moves between systems through manual checks, repeated summaries and follow-up tasks. 01Business triggerAn agreed event starts the workflow, such as a new request. 02AI stepClassify, summarise or prepare a proposed next action. 03Approval gateA person approves sensitive or consequential actions. 04CRM or ERPSend the approved result through an available, authorised interface. Illustrative diagram only. This is not a live system, a completed client project or a confirmed integration. Potential practical outcome Potentially fewer manual handovers and a clearer flow between systems. The actual integration depends on API access, permissions and the business process. Controls to agree Define the trigger, permitted actions, approval rules, failure handling and rollback. No particular CRM, ERP or connector is claimed to be supported or already deployed. Map a workflow in your organisation From a diagram to a working solution What implementation includes. A visual flow is a starting point, not an implementation promise. We first assess the use case, then define a pilot, integrations, ownership and how the solution will be operated. Technical services and adoption AI strategy and<\/p>","protected":false},"author":14,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-8446","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>AI Use Cases &amp; Integration Examples | Feels Like Home<\/title>\n<meta name=\"description\" content=\"Explore how Lotte works and see illustrative AI workflows for knowledge, documents, customer support and system integration, with clear steps and controls.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/feelslikehome.media\/nl\/ai-integration\/\" \/>\n<meta property=\"og:locale\" content=\"nl_BE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"AI Use Cases &amp; 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